How do I return an item?

NANO Return/Exchange Policy

We are happy to accept returns and exchanges on any unworn or unused items in their original packaging, with tags (not altered or washed) within 30 days from ship date.
The one exception being Outlet Shop items which are FINAL SALE.

Returns and exchanges can be sent back through the USPS. Just pop your items in a proper box or shipping envelope and note the order # on the outside of the package.
We will contact you for details when the package arrives or, if you'd prefer, you can send an email to info@nano-baby.com or call 973-616-1515 and a representative will be happy to assist you.

Exchanges will be shipped to you free of charge and should arrive within 5 - 7 business days.